Costco Wiki

Costco From Wikipedia, the free encyclopedia Jump to navigation, search non to be conf wontd with COSCO, a Chinese transport troupe. Costco grapple muckle Type Public Traded as NASDAQCOST Industry Retailing Founded 1983 (Kirkland, cap) Founder(s) pack D. Sinegal Jeffrey H. Brotman Headquarters Issaquah, Washington, U. S. Area served Worldwide Key people Jeffrey H. Brotman (Chairman) W. Craig Jelinek (President, chief operating officer & COO) Products disregard stores, Merchandise, capital & Carry/Wargonho commit unify Revenue US$ 88. 15 one thousand meg (2011)1 Operating income US$ 2. 439trillion (2011)1 Net income US$ 1. 462billion (2011)1 Total assets US$ 26. 761billion (2011)1 Total equity US$ 12. 002billion (2011)1 Employees 92,000 (2012)1 Website Costco. com Costco Wholesale Corporation is the seventh largerst retailer in the realism. As of July 2012, it was the one-fifth largest retailer in the unify States, and the largest social rank wargonho character club grasp in the joined States. 23 As of October 2007, Costco is the largest retailer of wine in the world. 4 circumscribe * 1 Location * 2 History * 3 Costco today * 4 Sales role model * 5 Membership * 6 Policies * 6. 1 home approach policy * 6. 2 nutriment stamps in the U. S. * 6. 3 Cash brainpowers * 7 Products * 7. 1 Kirkland signature tune * 8 Services * 8. 1 Online shop * 8. 2 Costco jaunt * 8. 3 Costco Connection * 8. 4 Food religious service * 9 Animal Welf be Concerns * 10 Labor relations * 11 International * 12 Locations * 13 Other wholesale formats * 13. 1 Costco line of work Center * 13. 2 Costco Home * 14 See withal * 15 References * 16 External links LocationCostco is headquartered in Issaquah, Washington, unite States5 and was founded in 1983 in Kirkland, Washingtoncitation needed with its commencement warehouse in nearby Seattle. 6 Today Costco has locations in the United Kingdom, Australia, Canada, Mexico, Taiwan, S forbiddenh Korea, Japan, and the United St ates. 7 History Logo used until the early 1990s. Founded by James (Jim) Sinegal and Jeffrey H. Brotman,8 Costco foundered its first warehouse in Seattle, Washington, on kinsfolk 15, 1983. 9 Sinegal had started in wholesale distribution by working for Sol place at both FedMart and wrong confederacy.Brotman, an attorney from an of age(predicate) Seattle retailing family, had in addition been involved in retail distribution from an early age. citation needed Wal-Mart founder surface-to-air missile Walton had plans to merge Sams club with Price Club. 10 In 1993, however, Costco merged with Price Club (called Club Price in the Canadian province of Quebec). Costcos business model and size were akin(predicate) to those of Price Club, which was founded by Sol and Robert Price in 1976 in San Diego, California. 6 Thus, the combined phoner, PriceCostco, was effectively double the size of each of its parents.Just subsequently the merger, PriceCostco had 206 locations generating $16b illion in annual sales. 11 PriceCostco was initially led by executives from both companies, but then Sol and his son Robert Price founded Price Enterprises and left Costco in December 1994. 6 The Costco in Moncton, late Brunswick Entrance in Henderson, Nevada In 1993, when growing competition threatened both Price Club and Costco Wholesale, they entered into a partial merger just after Prices earnings dropped to 40%. The new follow, reard PriceCostco, Inc. , focused heavily on multinational expansion, inconsiderateing stores in Mexico, South Korea, and England.Despite best efforts to recover losses, sales go on to drop. Disagreement between the two leaders, Robert Price and Jim Sinegal, regarding company direction and retrieval policies soon left the merger in tatters. In 1994, the breakup was officially inform. Sinegal continued to manage PriceCostco while Prices breakaway company was named as Price Enterprises. In 1997, the name of Sinegals company was changed from PriceCo stco to Costco Wholesale. The first Price Club location was opened in 1976 in an old airplane hangar,611 previously owned by Howard Hughes, and is still in performance today (Warehouse No. 01, located on Morena Boulevard in San Diego). In 1997, the company changed its name to Costco Wholesale and all Price Club locations were rebranded Costco. 611 CNBC premiered its documentary The Costco Craze Inside the Warehouse Giant on April 26, 2012. 12 Costco today In the United States, the master(prenominal) competitors operating rank and file warehouses are Sams Club and BJs Wholesale Club. 13 Although Sams Club has much warehouses14 than Costco, Costco has higher total sales volume. 15 Costco employs about 142,000 abundant and part-time employees,7 including seasonal workers.As of September 2009, Costco had 55 million members. 16 Costco was the first company to grow from zero to $3billion in sales in little than six historic period. 11 For the fiscal year ending on sumptuous 31, 201 1, the companys sales totaled $88. 915billion,7 with $1. 462billion net profit. 17 Costco is 24th on the 2012 prospect 500. 17 The ACSI (The Ameri burn Customer Satisfaction Index) named Costco number one in the strong suit retail store industry with a score of 83 in Q4 2008. 18 As of September 2010,19dated info Costcos board of directors is chaired by co-founder Jeffrey H.Brotman and embroils three officers of the company CEO/co-founder James D. Sinegal, President/COO W. Craig Jelinek, and CFO Richard A. Galanti. There are as well as eleven independent directors Hamilton E. James (the Lead Independent Director), gum benzoin S. Carson, Sr. , Susan Decker, Richard D. DiCerchio, Daniel J. Evans, William H. Gates, Sr. , Richard M. Libenson, John W. Meisenbach, Charles T. Munger, Jeff Raikes, and Jill Ruckelshaus. In the United States, Costco is closed on seven holidays New Years Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.Sales model common Costco warehouse interior Costco focuses on selling merchandises at low scathes, very ofttimes at very high volume. These goods are usually bulk-packaged and marketed primarily to large families and businesses. Furthermore, Costco does non carry multiple brands or varieties where the item is essentially the alike except when it has a house brand to sell, typically under the Kirkland Signature label. This results in a high volume of sales from a oneness vendor, allowing further reductions in price, and reducing marketing costs.If Costco management feels the wholesale price of a product is too high, they will refuse to post the product. For example, on November 16, 2009, Costco announced that it would stop selling Coca-Cola products due to the soft swallow shaper refusing to lower its wholesale prices. 20 Costco resumed selling Coca-Cola products on December 14, 2009. 2122 Costco excessively saves funds by not stocking extra bags or packing materials to carry out their go ods, customers essential bring their own bags or use the merchandise shipping boxes from the companys outside vendors.Lighting costs are reduced on sunny days, as most Costco locations tolerate several skylights. During the day, electronic light meters measure how much light is coming in the skylights and turn off an appropriate destiny of the interior lights. During a typical sunny day, it is very common for the heart and soul section of the warehouse to endure no interior lights powered on. 23 nigh products are delivered to the warehouse on shipping pallets and these pallets are used to video display products for sale on the warehouse floor. This contrasts with retail stores that break down pallets and stock individual products on shelves.Costco limits its price markup on items to 15%. 24 Membership Costco in Tlalpan, Mexico metropolis Costco is totally open to members and their guests, except for leveragings of liquor and spoiloline in rough US states because of state law and prescription drugs because of federal law. 25 Memberships must be purchased in advance for one year. Purchases make at Costcos netsite do not require a social station however, a 5% shear is added to purchases make by non-members. Purchases made with Costco Cash cards too do not require a membership, and there is no glom.Canadian and United States Costco locations only accept Ameri flowerpot Express, PIN-based debit bill of fares (Interac in Canada), Costco credit separate, Costco Cash Cards, coin, checks, and EBT cards (food stamps). While Costco welcomes members to bring up to two guests, only the members whitethorn pay for items. American Express is the only accepted credit card (in the United States, Canada, and Japan) because they charge Costco very low interchange fees (a percentage of receipts from total sales made) as Costcos margins are low in equivalence to other retailerscitation needed.Costco accepts Flexible Spending Account (FSA) debit cards for b ase on balls purchases at the pharmacy and ocular departments in the US. Costco. com accepts the American Express, Visa, MasterCard, and Discover cards. The website also accepts Bill Me Later accounts for payment. 26 As of November 2011, membership fees at Costco are $55 per year for a Gold Star (individual) or railway line membership (older memberships are grandfathered in at $50 per year), which can be upgraded to executive director membership for an additional $55 per year. 27 Along with the additional expediencys the executive membership offers (e. . home loans, car insurance, check printing services) Executive members also come across an annual 2% Rewards Check of up to $750. 00 from Costco on all purchases made, excluding mete out items much(prenominal) as gasoline, tobacco, stamps and in some states, alcohol. 28 In Canada, membership is CDN $55. 00 a year for a Gold Star membership and includes a card for a spouse, or CDN $110. 00 a year for an Executive membership. 29 In the United Kingdom, membership is restricted to accredited groups only. Trade membership is available to the owners or managers of businesses for ? 20. 00 (plus VAT).Trade members receive a complimentary spouse/partner card, and can purchase additional cards (at a cost of ? 12+VAT each) for employees. fitting sea captains such as solicitors, magistrates, accountants and engineers, as well as employees in certain specific sectors (such as medical services, education, topical anaesthetic government, the civil service, airlines and banking) whitethorn engage for individual membership, which costs ? 25 including a spouse/partner card. 30 A Costco card issued in another country is valid in the U. K. ,31 and as such, it would be possible for a U. K. esident to sign up elsewhere and use their card at home without meeting U. K. membership requirements. citation needed In Australia, membership is A$55. 00 a year for a business membership, or A$60. 00 a year for a Gold Star membershi p. 32 In Mexico, membership is MXN $450. 00 a year for a Gold Star membership, or MXN $ degree centigrade0. 00 a year for an Executive membership. 33 Costco is only open to members for all services and purchases. Mexican locations only accept currency and Visa Electron debit cards purchases with MasterCard or Visa credit cards have a surcharge of approximately 4%.Purchases with the Mexican Costco credit card keep cash prices. Policies Australias first Costco outlet, at Docklands, Victoria Return policy Costco memberships can be refunded in full at any time before they expire. 34 Costco guarantees nearly all of their products with a full refund within a fair(a) amount of time. Exceptions include televisions, projectors, computers, cameras, camcorders, digital audio players, and cellular phones these may be returned within 90 days of purchase for any reason for a refund.After 90 days those returns must be done through the producer according to the terms of the warranty. Also excep ted are tires (which are cover by their manufacturers separate defects and treadware warranties) and batteries (which are covered by a 36/100-month warranty, where they may be replaced for free in the first 36 months and are covered under a pro-rated warranty for months 37-100). Costco has negotiated with manufacturers to extend the manufacturers warranty to two years for new TVs and computers (five years on TVs sold by Costco in the UK).Costco also offers a free concierge service to members who purchase electronics, to help answer questions regarding frame-up and use and avoid potential returns due to not understanding how to use the products. 34 Food stamps in the U. S. Until 2009, Costco did not accept food stamps. As of action 14, 2009, an article in the Pittsburgh Post-Gazette quoted Jim Sinegal, co-founder and president of the company, as saying, Generally we dont have customers who use food stamps. 35 In response to the poor economy, as well as competitor BJs Wholesale Clubs decision in April to accept electronic food-stamp benefits chainwide,36 Costco announced in May 2009 that it will accept food stamps on a trial basis in two New York City stores outset in June 2009 and depending on its success, might expand it to all New York City stores. 37 The company subsequently announced plans to expand the weapons platform beyond New York City, targeting first the hard-hit areas likeMichigan, Indiana, and the central valley of California, expanding to half its roughly 410 U. S. stores by Thanksgiving, and then going nationwide. 38 Cash Cards Costco Cash Cards can be purchased in the warehouse and members can load them with currency to make non-cash purchases at all Costco warehouses in the United States and Australia. Because Costco gas displace take only Costco Cash, debit cards, American Express, and Costco credit cards, people who can only pay for gas by check or cash must purchase a Costco Cash Card inside the create before filling up.A Costco Members hip is not required to make purchases with a Costco Cash Card. A non-member may not purchase or re-load a Costco Cash Card however, they may spend more than the total value of their cash card in-store turn ind they pay in cash or canonical debit cards for the remaining balance. 39 Products Over the years, Costco has gradually expanded its snip of products and services. Initially it preferred to sell only boxed products that could be mete out by simply tearing the strand so forth wrap off a pallet. It nowwhen? sells many other products that are more difficult to handle, such as fresh produce, meat, dairy, seafood, fresh baked goods, flowers, clothing, books, computer software, vacuums, home appliances, home electronics, solar panels, jewelry, tires, art, fine wine, hot tubs, furniture and caskets. Many warehouses have tire garages, pharmacies, tryout aid centers, optometrists, photo processors, and gas stations. Optometrists working at Costco locations will tick patients withou t Costco memberships. Costco Optical ranks as the fourth-largest optical company in the US. 40 A membership is required to fill a prescription at the optical department.Some locations have liquor stores, often kept separate from the main warehouse in order to comply with liquor license restrictions. In some states (such as Texas), the liquor store must be owned and operated by a separate company with separate employees. 41 In 2006, Costco lost a guinea pig against the state of Washington in which it was seeking to purchase wine promptly from the producer, bypassing the state retail monopoly. 42 In Australia, Costco has to comply with regulations set by each state they choose trade in their first store in the state of Victoria benefits from some of the most liberal lcohol licensing laws in the country, with retailers permitted to sell alcohol on shelves within the store, in a manner similar to most European countries, yet they have chosen to have a separate checkout within the liqu or section. citation needed Kirkland Signature Kirkland Signature logotype Kirkland Signature branded bottled water Kirkland Signature is Costcos store brand, otherwise know in the retail industry as an own-brand, house brand or private label. It is found exclusively at Costcos website and Costco warehouses and is trademarked by the company.The name derives from the fact that Costcos corporate headquarters was located in the city of Kirkland, Washington between 1987 and 1996. 43 Costco introduced Kirkland Signature as its house brand in 1995. The thinking was to identify categories in which a private label product could provide brand name quality at discounted prices. 44 To counteract the consumer confidence business common in store branding, Kirkland Signature sometimes relies on co-branding. gibe to Costco, while consumers may be wary of same-store-branding, they are less believably to be wary of brands that they are familiar with and trust. 45 Services This section does no t cite any references or sources. (October 2009) Costco acts as an investment broker and excursion agent. Costco has an agreement with Ameriprise for auto and home insurance. In 2004 Costco offered an original artwork by artist Pablo Picasso on their online store more recentlywhen? a highly regarded 1982 mutton Rothschild wine was offered as well as other rare wines in rotation. citation needed Costco Photo Center is a multi-functional photography printing lab pass services at the warehouses as well as through their web site, costcophotocenter. com.The website provides free unlimited digital file storage with a underway membership. Previous to May or June 2010, Costco had an agreement with Mypublisher. com for custom book and calendar publishing. Now,when? they print the photobooks and calendars themselves. Online shopping The domain costco. com attracted at least 58 million visitors in 2008 according to a Compete. com survey. 46 Costco Travel Costco Travel is a solely owned subsidiary of Costco Wholesale, and offers leisure travel to Costco members of the United States. 47 The program was completed in 2000 as a service to Costco members.Costco Travels offices are located in Issaquah, Washington, adjacent to Costcos corporate headquarters. Costco Travel employs 290 travel professionals, all of whom are Costco employees. The program offers vacation packages to Hawaii, Mexico, the Caribbean, Europe, Orlando, the South Pacific, the Desert Southwest and Las Vegas. citation needed Other products include cruises, maneuver vacations, theme park packages, houseboat rentals, hotel-only lodging and luxury vacation rentals. citation needed Select products hold additional benefits for Costco Executive Members. citation needed The program is marketed directly to Costco members through conglomerate Costco avenues, including the Travel Guide to Savings (found in all U. S. Costco warehouses), online in the Travel section of Costco. com. citation needed Costco Conne ction This section does not cite any references or sources. (September 2012) The Costco Connection is a magazine sent free to members of the warehouse club Costco and includes articles which regularly tie into the corporation along with business, health and social articles. Food serviceA food concession stand at the Costco warehouse in terrestrial Park, Kansas Most Costco locations have a food court, offering a quarter-pound 100% beef hot dog or polish sausage and 20oz drink (with refill) for $1. 50, the same price since 1985. 48 In Australia the hot dog is made of pork and is sold at A$2. 49 with large soda. In Canada the price for a hot dog and 20 oz pop drink with refill is 1. 50 CAD. 49 In Mexico, the hot dog is made of pork, and includes a drink (with refill) for $25 MXN. In the UK, the hot dog is also made from beef and you also get a drink (with refill) for ? 1. 50.Costco sold more than 82 million quarter-pound hot dogs in its food courts in 2008. 49 pizza is also available in most locations as cheese, pepperoni, veggie, or combo, and can be ordered to go at many locations. Frozen yoghurt is also served in chocolate, vanilla, or swirled together. Also offered are berry smoothies, mocha latte freezes, chicken bake, turkey provalogne sandwiches, twisted churros, chicken Caesar salads, and in some locations, gelato. French fries are also offered in some locations. referable to slow sales, the pretzel was replaced by the churro. 50 The nutrition data for the Costco Food Court items is stick on online. 51 In April 2010, certain Costco warehouses in the U. S. and Canada replaced their Coca-Cola drink fountain woofs with Pepsi, accompanied with a change in labels on the disposable cups. citation needed Animal Welfare Concerns In 2010, Mercy for Animals conducted an undercover investigation at Buckeye Veal Farm, a veal supplier to Costco. 52 Immediately following the investigative release, Costco adopted a policy against purchasing veal from producers t hat use the crate-and-chain production method. 53 The case prompted Ohio decision-makers to balloting in favor of a veal crate level-out in the state. 54 In 2012, Mercy for Animals conducted an undercover investigation at a pork supplier to Costco, Walmart, Safeway, Kroger, and Kmart. 55 Before the public release of the investigation, Costco announced they would begin requiring their pork suppliers to phase out gestation crates. 56 57 Labor relations While some spring Price Club locations in California and the northeastern United States are staffed by Teamsters,58 the majority of Costco locations are not unionized although there seems to be a move in 2012 to unionize some locations in Canada. 59 The non-union locations have revisions to their Costco Employee Agreement every three years concurrent with union flinch ratifications in locations with collective bargaining agreements. Only remotely similar to a union contract, the Employee Agreement sets forth such things as benefits, compensations, wages, disciplinary procedures, give holidays, bonuses, and seniority. The employee agreement is subject to change by Costco at any time and offers no absolute protection to the workers. As of March 2011, non-supervisory hourly wages ranged from $11. 00 to $21. 0 in the United States, $11. 00 to $22. 15 in Canada, and ? 6. 28 to ? 10. 50 in the United Kingdom. In the US, eighty-five percent of Costcos workers have health insurance, compared with less than fifty percent at Walmart and Target. 60 Product-demonstration (e. g. , food samples) employees work for an outside company. In the western U. S. , the company is called Warehouse Demo Services, Kirkland, Washington. 61 Costco also uses Club materialisation Services, based in San Diego, California. 62 In Canada, demonstrations are done exclusively by Professional Warehouse Demonstrations. 63 Demonstration employees receive a pay and benefit package that is less than that of Costco employees. 64unreliable source? I nternational Warehouses outside the US are similar to those in the US. Layout, signage, and even parking lot markings are mainly identical to warehouses in the US. citation needed Food court menus are tailored to outside(a) tastes, with poutine on offer in Canada, seafood-topped pizza available in Asian and Mexican locations, clam chowder in Japan, Taiwan South Korea, jacket potatoes in the UK and meat pies in Australia. 65 The merchandise mix available in warehouses is also tailored to local tastes, with a mix of both American and local products available. Map of Costco warehouses in the US. Locations As of October 26, 2012, Costco has 611 warehouses66 * 442 in the United States (including 4 in Puerto Rico) * 82 in Canada * 32 in Mexico * 22 in the United Kingdom. The latest to open is in Coventry. * 13 in Japan. The latest to open is in Kobe * 9 in South Korea. The latest to open is in Gwangmyeong * 8 in Taiwan * 3 in Australia The latest to open is in Sydney In 2005 the worlds largest Costco was located in Hillsboro, Oregon, U.S. 6768 Other wholesale formats Costco has experimented with other formats. Plans for Costco Fresh, a gourmet supermarket, were abandoned in February 2003. The membership-based format was to include a pharmacy, bakery, olive bar, deli, cafe, garden center and photo and optical departments, with products packaged in smaller quantities. 69 Costco Business Center Costco Business Centers carry restaurant, hospitality, janitorial, convenience store, and professional office supplies items are offered in bulk or in smaller quantities, and selection for a given category of product is much broader. 70 slant is available. Unlike traditional Costcos, products such as clothing, sporting goods, jewelry, tires, hearing aids, and optical products are not available. 70 A limited assortment of over-the-counter drugs and toiletries are sold, though there is no pharmacy. Some locations have a gas station and/or food court. All except San Diego have a Print & Copy Center. As of October 2012, there are ten Costco Business Centers, located in California (Commerce, Hawthorne, Hayward, and San Diego), Washington (Lynnwood, Fife), Morrow and Tukwila, Las Vegas, Nevada, and Phoenix, Arizona. 66 Costco HomeThe first Costco Home warehouse debuted in 2002 in Kirkland, Washington. The warehouses concept was to combine the value, setting and members-only elements of Costcos warehouse clubs with the product array one would find at an upscale home store, such as Fortunoff or Crate & Barrel. The Costco Home warehouses sold furniture, housewares, kitchen products and accessories from higher-end brands such as Lexington, Ralph Lauren and Waterford71 in a warehouse-club setting. Costco claimed that, similar to its main warehouses, it accepted lower margins in return for greater volume with minimal overhead.Over time, the concept was adjusted to include home electronics, some major appliances, office furniture, and a large selection of outdoor furniture and window treatments. Costco also partners with Glentel subsidiary WIRELESS etc. to sell mobile phones and plans in Canada and Wireless Advocates in the US. On April 2, 2009, the company announced that it would be abandoning its Costco Home concept, closing the two existing stores in Kirkland, Washington and Tempe, Arizona on July 3, 2009, and abandoning plans for a third store on the West Coast. 72 The company cited cutbacks in consumer spending on home products and its pastime in focusing on its core business as the main reasons. See also Seattle portal Companies portal * BJs Wholesale Club * bug out foods * Sams Club * Walmart * Privacy policy * About Wikipedia * Disclaimers * Mobile view * * The worlds fifth largest retailer by sales, Costco Wholesale Corp (Costco) cognize for its warehouse club model is also interested in coming to India and waiting for the right opportunity.